Privacy Policy
Our commitment to protecting your privacy and personal data in accordance with Canadian privacy laws and international data protection standards for investment services.
Last updated: August 1, 2025
Our Data Protection Commitment
At Frostera Group, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. This privacy policy outlines how we collect, use, store, and protect your personal data when you use our Arctic resource investment services and interact with our website.
We adhere to all applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and international data protection standards. Our privacy practices are designed to ensure transparency, security, and respect for your personal information rights.
By using our services, you acknowledge that you have read and understood this privacy policy and consent to the collection, use, and disclosure of your personal information as described herein.
Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when expressing interest in our investment services:
- Contact information including name, professional title, and company details
- Investment preferences and financial qualification information
- Communication preferences and correspondence history
- Professional credentials and accredited investor status verification
Technical Information
We automatically collect certain technical information to improve our services and website functionality:
- Device information, browser type, and operating system details
- Website usage patterns, page views, and session duration
- IP address and geographic location for service optimization
- Cookie and tracking technology data as outlined in our Cookie Policy
Legal Basis: We process your personal data based on your consent, our legitimate business interests in providing investment services, and compliance with legal obligations under Canadian financial regulations.
How We Use Your Information
Service Delivery
- Evaluating investment suitability and accredited investor status
- Providing personalized investment opportunity recommendations
- Facilitating consultation appointments and communications
- Delivering exclusive market intelligence and research reports
Business Operations
- Improving website functionality and user experience
- Conducting market research and service development
- Compliance with regulatory requirements and reporting
- Security monitoring and fraud prevention measures
Data Sharing Practices
We do not sell your personal information to third parties. We may share your data with trusted service providers who assist in delivering our services, subject to strict confidentiality agreements and data protection standards. Any data sharing for marketing purposes requires your explicit consent.
Data Protection and Security
Encryption Technology
End-to-end encryption for all data transmission and storage using industry-standard protocols
Access Controls
Multi-factor authentication and role-based access controls for all data systems
Monitoring Systems
24/7 security monitoring with automated threat detection and response protocols
Data Retention Policy
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Specific retention periods include:
- Contact Information: Retained for 7 years following last interaction or as required by financial regulations
- Investment Records: Maintained for regulatory compliance periods as specified by Canadian securities law
- Website Analytics: Aggregate data retained for 3 years, individual tracking data for 2 years
- Communication History: Preserved for 5 years for service quality and regulatory purposes
Your Privacy Rights
Data Access Rights
Right to Access
Request copies of your personal data and information about how it's being processed
Right to Rectification
Correct inaccurate or incomplete personal information we hold about you
Right to Erasure
Request deletion of your personal data subject to legal and regulatory requirements
Data Control Rights
Right to Data Portability
Receive your personal data in a structured, machine-readable format for transfer
Right to Object
Object to processing of your personal data for marketing or other specific purposes
Right to Restrict Processing
Limit how we process your personal data in certain circumstances
Exercising Your Rights
To exercise any of these rights, please contact us using the information provided on our main website. We will respond to your request within 30 days and may require identity verification to protect your privacy. These rights are subject to certain exceptions, including legal and regulatory obligations in the financial services sector.